Tips & Advice

What to Do If You Find a Lost Pet: A Step-by-Step Guide

Found a lost pet? Here's exactly what to do, from keeping the animal safe to reuniting it with its owner as quickly as possible.

FT

FurTag Team

12 August 2026

Stay Calm and Assess the Situation

Finding a lost pet can be stressful — for both you and the animal. The most important thing is to approach calmly and carefully. A frightened animal may bite or scratch, even if they're normally friendly.

Step 1: Approach Carefully

Speak softly and move slowly. Get down to the animal's level if possible. Avoid direct eye contact, which some animals interpret as threatening. Offer the back of your hand for them to sniff.

Step 2: Check for Identification

Once the animal is comfortable, check for any tags on their collar. If you spot a QR code tag, scan it with your phone camera — this will immediately alert the owner with your location and provide you with their contact details.

If there's a traditional tag, note down the phone number and try calling. If there's no tag at all, don't worry — there are still plenty of ways to find the owner.

Step 3: Secure the Animal

If it's safe to do so, take the animal to a secure area. If you have access to a lead, use it. For cats, a cardboard box with air holes can work in an emergency. Never leave a found pet unattended near a road.

Step 4: Check for a Microchip

Take the pet to your nearest vet or animal shelter — they can scan for a microchip for free. This is often the fastest way to reunite a pet with their owner, as the chip contains registered contact details.

Step 5: Report the Find

Contact your local council's stray dog service (they have a legal obligation to accept stray dogs). You should also:

  • Post on local lost and found pet Facebook groups
  • Register the find on websites like DogLost or PetsLocated
  • Notify local vets and animal shelters
  • Put up "found pet" posters in the local area

Step 6: Provide Temporary Care

If you're able to look after the pet temporarily, provide fresh water and a quiet, warm space. Avoid feeding unfamiliar foods. Keep the animal separate from your own pets until a vet has checked them over.

The Legal Bit

In the UK, if you find a dog, you're legally required to report it to your local council within 48 hours. Keeping a dog without reporting it could technically be considered theft. Cats aren't covered by the same legislation, but the ethical obligation remains the same.

With modern technology like QR pet tags, the reunion process is faster than ever. A simple scan can turn a lost pet into a found one in minutes.